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|| Product Brand : Maxi-Aids ||
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Customer Review :
BEWARE: MAXI-AIDS CUSTOMER SERVICE IS TERRIBLE : Simplicity Universal TV Remote Motorola
MAXI-AIDS CUSTOMER SERVICE IS TERRIBLE, February 1, 2006
I SEE THAT MAXI-AIDS MADE THE ORIGINAL ITEM I REVIEWED UNAVAILABLE DUE TO MY REVIEW AND SET UP A NEW ONE. TO LET YOU KNOW ABOUT THE SITUATION, I DECIDED TO COPY IT HERE.
While this remote has worked fine, according to the person I bought it for as a gift, I would recommend that you purchase it from another seller. DO NOT PURCHASE FROM MAXI-AIDS - PLEASE SEE BELOW. (When I purchased this in October, there were two other sellers selling it. Pay the $2 extra bucks and give your hard-earned money to someone that appreciates it.)
I will review the remote under sellers that I would hope are more customer-oriented and stand behind their products/service, so look there if you are contemplating a purchase.
WHY YOU SHOULD PURCHASE FROM ANOTHER SELLER:
I had a terrible time with another item I purchased from Maxi-Aids (didn't work and said they would replace, but claim "we never got the defective one"). THE REASON ALL OF MAXI-AIDS REVIEWS LOOK TO BE ON THE POSITIVE SIDE IS BECAUSE THEY DRAG OUT THEIR RESPONSE TIME UNTIL YOU CAN'T RETRACT IT/DISPUTE THE TRANSACTION. Pay attention to those negatives you do see in their feedback. Those people are telling the truth :)
